Privacy Policy

Privacy Policy

Elite Concept (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit eliteconcept.me or engage with our services.

Discretion, trust, and confidentiality are fundamental to everything we do.

1. Information We Collect

We may collect and process the following types of information:

a) Information You Provide Voluntarily

When you submit a form, request a consultation, or contact us directly, we may collect:

  • Full name
  • Email address
  • Phone number (if provided)
  • Area of interest or enquiry details
  • Any information you choose to include in your message

b) Automatically Collected Information

When you visit our website, limited technical information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

This data is used solely to improve website performance and user experience.

2. How We Use Your Information

Your information is used strictly for legitimate and professional purposes, including:

  • Responding to enquiries and consultation requests
  • Communicating with you regarding our services
  • Internal review and service improvement
  • Ensuring website security and functionality

We do not use your information for mass marketing or unsolicited communication.

3. Confidentiality & Discretion

Elite Concept operates on a principle of strict confidentiality.

  • All enquiries are handled privately
  • Information is accessed only by authorised personnel
  • We do not sell, rent, or trade personal data

Your information is treated with the same discretion as our client relationships.

4. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

  • Your consent
  • The necessity to respond to a request or enquiry
  • Legitimate business interests conducted in a professional and secure manner
  • Compliance with applicable legal obligations

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Maintain appropriate records
  • Comply with legal or regulatory obligations

When information is no longer required, it is securely deleted or anonymised.

6. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers and hosting environments
  • Restricted access to personal information
  • Regular security reviews

While no digital system is entirely immune from risk, we maintain high standards to safeguard your information.

7. Third-Party Services

We may use trusted third-party service providers (such as website hosting or analytics tools) to support our operations. These providers are permitted to process data only as necessary to perform their services and are subject to confidentiality obligations.

Elite Concept does not share personal data with third parties for commercial purposes.

8. Cookies

Our website may use cookies or similar technologies to enhance functionality and user experience.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to certain types of processing

Requests can be made by contacting us using the details below.

10. International Access

Elite Concept operates internationally. By using our website, you acknowledge that your information may be processed in jurisdictions outside your country of residence, always in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most current version will always be available on our website.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Elite Concept
Email: Salman@elites-escapes.com